Change how work gets done
We analyse your process, connect the systems and build
AI or traditional automation that works in daily business.
What’s slowing your business down?
Choose the closest description. We will show the most likely service-not pretend one solution
fits everything.
Customers cannot quickly find the right answer, product or next step
Customers cannot quickly find the right answer, product or next step
Business information is scattered across documents, inboxes and approval chains
Business information is scattered across documents, inboxes and approval chains
Growth has added more systems, but work between them remains manual
Growth has added more systems, but work between them remains manual
Recurring operations stop when the responsible employee is unavailable
Recurring operations stop when the responsible employee is unavailable
Teams spend more time preparing data than using it to make decisions
Teams spend more time preparing data than using it to make decisions
AI agents & assistants
Agent that understand your business, interact with systems, and take action.
OPEN SERVICE
a likely starting point
THE SERVICE CATALOGUE
AI & Automation services we provide
The types of software solutions we design, develop, and support for businesses, organizations, and public sector institutions.
01
AI agents & assistants
Understands, answers, recommends and takes actions.
02
Internal knowledge
Get reliable answers from company documents, policies and procedures.
03
Business process automation
Automates how work moves from one predefined step to another.
04
Digital employees
Takes ownership of a defined operational role or process and performs the recurring work within it.
05
Automated reporting
Get clear reports and alerts without preparing data manually.
06
DevOps
Keep software releases fast, stable and secure with reliable infrastructure.
Not sure what solution is right for you?
One manual chain becomes
one connected flow
Employees keep control of important decisions while routine steps happen automatically.
After
Before
Drag to see one manual chain become one connected flow.
One connected process
Every step flows into the next, tracked end to end.
Automatic updates
Data syncs across systems the moment it changes.
Human approval when needed
People step in only for the decisions that matter.
A solution that fits in -
not a product that takes over
We adapt to your business and tech stack from your systems and cloud to legacy systems.
ZenIS solution inputs includes custom:
Your process
Your systems and data
Your role and approvals
Your security requirements
One solution built for daily work.
Trusted by
Related case
AI & Automation
AI-powered document & process management
Facilities & Security Services
Viktors Kučeruks
CEO of Horizont Group
We evaluate SIA “Horizont Group”’s cooperation with ZenIS very positively. From the very beginning of the project, the ZenIS team demonstrated a professional and structured approach - our company’s internal processes, document flow, employees’ daily needs, and the administration’s workflow were carefully analysed.
How we work
We understand the unique challenges and aspirations of your business. Our expert team crafts a tailored strategy to ensure your success while adapting to the evolving market landscape.
Our experienced sales together with business analyst start by understanding your business, challenges, and goals. Together, we define a clear roadmap with measurable outcomes and a realistic execution plan - before any code is written.
Discovery
We learn about your business, goals and challenges.
Estimation
We define technical approach and plan the right strategy.
Proposal
We bring everything together into a clear, actionable plan for moving forward.
We turn strategy into working solutions.
Our certified experts execute with precision, deploying solutions that integrate seamlessly into your existing architecture. We prioritize operational continuity, knowledge transfer, and adherence to industry standards.
Design
We gather detailed business requirements, interviewing stakeholders and design solution.
Development
We build secure, scalable, high-performance solutions.
Launch
We go live and ensure a smooth start.
We ensure continuous performance and improvement.
From proactive monitoring to ongoing improvements, we ensure your IT environment stays reliable, secure, and ready to scale.
your next solution with us
Maintenance
We keep your solution stable, secure and running as expected.
Service management
We make sure your day-to-day IT needs are handled efficiently and consistently.
Continuous development
We help your solution evolve as your business, users and priorities change.
Technologies used in automation
& AI projects
We use the right technology and connect everything that matters to your business — real platforms and real integrations, working as one system.
Technology that fits your environment
Platforms are selected for accuracy, privacy, cost, performance
and maintainability, not popularity.
OpenAI
Codex
Microsoft Copilot Studio
Claude
We connect with the platforms and tools you already use.
Work models
Time & Materials
A flexible model that lets your project evolve with current priorities and respond to feedback from real users.
Hourly billing
For long-term projects
Fixed Price
We define the requirements, agree the solution and confirm the final project cost before development begins.
Clear requirements
For a specific project or task
FAQ’s
What types of clients do you work with?
We work with businesses, public sector institutions, associations and NGOs that need digital products, integrations and long-term engineering support.
Do you work under NDA?
Yes. We regularly work under NDA and only publish project details with client approval.
Can ZenIS take over another IT vendor's solution or project?
Yes. We begin with an assessment of the existing system and agree a documented takeover plan before continuing development.
How is custom IT solutions better than using a SaaS product?
Custom development is appropriate when standard products cannot support the process, integration or ownership model your organization needs.
Do you work under NDA?
Yes. We regularly work under NDA and only publish project details with client approval.
Can you work alongside our internal IT team?
Yes. We agree responsibilities with your internal product, operations and IT teams.
Can ZenIS take over another IT vendor's solution or project?
Yes. We assess the existing system and agree a safe, documented takeover plan.
How is custom IT solutions better than using a SaaS product?
Custom development is appropriate when standard products cannot support the process, integration or ownership model you need.
What types of clients do you work with?
We work with businesses, public institutions, associations and NGOs.
What happens after launch?
We agree the warranty and support scope and continue maintaining and improving the solution.
Let's talk
Which task should stop consuming your team’s time?
Tell us where work slows down, information gets lost or teams depend on repetitive manual steps. We will help you identify a practical first automation opportunity and the right way to validate it.
Change how work gets done
We analyse your process, connect the systems and build AI or traditional automation that works in daily business.
Where daily operations lose time
Customers cannot quickly find the right answer, product or next step
Customers cannot quickly find the right answer, product or next step
AI agents & assistants
Agent that understand your business, interact with systems, and take action.
OPEN SERVICE
a likely starting point
Business information is scattered across documents, inboxes and approval chains
Business information is scattered across documents, inboxes and approval chains
Growth has added more systems, but work between them remains manual
Growth has added more systems, but work between them remains manual
Recurring operations stop when the responsible employee is unavailable
Recurring operations stop when the responsible employee is unavailable
Teams spend more time preparing data than using it to make decisions
Teams spend more time preparing data than using it to make decisions
THE SERVICE CATALOGUE
AI & Automation services we provide
The types of software solutions we design, develop, and support for businesses, organizations, and public sector institutions.
01 AI agents & assistants
Understands, answers, recommends and takes actions.
View more
02 Internal knowledge
Get reliable answers from company documents, policies and procedures.
View more
03 Business process automation
Automates how work moves from one predefined step to another.
View more
04 Digital employees
Takes ownership of a defined operational role or process and performs the recurring work within it.
View more
05 Automated reporting
Get clear reports and alerts without preparing data manually.
View more
06 DevOps
Keep software releases fast, stable and secure with reliable infrastructure.
View more
Not sure what solution is right for you?
Request expert adviceOne manual chain becomes one connected flow
Employees keep control of important decisions while routine steps happen automatically.
After
Before
Drag to see one manual chain become one connected flow.
One connected process
Every step flows into the next, tracked end to end.
Automatic updates
Data syncs across systems the moment it changes.
Human approval when needed
People step in only for the decisions that matter.
A solution that fits in
- not a product that takes over
We adapt to your business and tech stack from your systems and cloud to legacy systems.
ZenIS solution inputs includes custom:
Your process
Your systems and data
Your role and approvals
Your security requirements
One solution built for daily work.
Trusted by
Related case
Viktors Kučeruks
CEO of Horizont Group
We evaluate SIA “Horizont Group”’s cooperation with ZenIS very positively. From the very beginning of the project, the ZenIS team demonstrated a professional and structured approach - our company’s internal processes, document flow, employees’ daily needs, and the administration’s workflow were carefully analysed.
View more
AI & Automation
AI-powered document & process management
Facilities & Security Services
How we work
We understand the unique challenges and aspirations of your business. Our expert team crafts a tailored strategy to ensure your success while adapting to the evolving market landscape.
01 Consultation
Our experienced sales together with business analyst start by understanding your business, challenges, and goals. Together, we define a clear roadmap with measurable outcomes and a realistic execution plan - before any code is written.
Discovery
We learn about your business, goals and challenges.
Estimation
We define technical approach and plan the right strategy.
Proposal
We bring everything together into a clear, actionable plan for moving forward.
Product
Problem statement and hypotheses
Define the project’s core challenge and develop hypotheses to guide the exploration and solution-finding process. This critical step frames the problem in a way that directs the design strategy, ensuring efforts are focused and measurable against initial assumptions.
WIP document
Intro
Project brief
To capture essential project details effectively, create a brief that includes an overview, objectives, target audience, scope of work, timeline, budget, stakeholders, requirements, success metrics, research insights, communication plans, and feedback processes. Use this quick-start approach to creating project briefs if you need a starting point
Project brief (WIP)
Teams convo
02 Implementation
We turn strategy into working solutions. Our certified experts execute with precision, deploying solutions that integrate seamlessly into your existing architecture. We prioritize operational continuity, knowledge transfer, and adherence to industry standards.
Design
We gather detailed business requirements, interviewing stakeholders and design solution.
Development
We build secure, scalable, high-performance solutions.
Launch
We go live and ensure a smooth start.
03 Support
We ensure continuous performance and improvement. From proactive monitoring to ongoing improvements, we ensure your IT environment stays reliable, secure, and ready to scale.
Maintenance
We keep your solution stable, secure and running as expected.
Service management
We make sure your day-to-day IT needs are handled efficiently and consistently.
Continuous development
We help your solution evolve as your business, users and priorities change.
Technologies used in Custom software development projects
We use the right technology and connect everything that matters to your business — real platforms and real integrations, working as one system.
Hasura
PHP
GraphQL
MySQL
PostgreSQL
Work models
Time & Materials
A flexible model that lets your project evolve with current priorities and respond to feedback from real users.
Hourly billing
For long-term projects
Fixed Price
We define the requirements, agree the solution and confirm the final project cost before development begins.
Clear requirements
For a specific project or task
FAQ’s
What types of clients do you work with?
We work with businesses, public sector institutions, associations and NGOs that need digital products, integrations and long-term engineering support.
Do you work under NDA?
Yes. We regularly work under NDA and only publish project details with client approval.
Can ZenIS take over another IT vendor's solution or project?
Yes. We begin with an assessment of the existing system and agree a documented takeover plan before continuing development.
How is custom IT solutions better than using a SaaS product?
Custom development is appropriate when standard products cannot support the process, integration or ownership model your organization needs.
Do you work under NDA?
Yes. We regularly work under NDA and only publish project details with client approval.
Can you work alongside our internal IT team?
Yes. We agree responsibilities with your internal product, operations and IT teams.
Can ZenIS take over another IT vendor's solution or project?
Yes. We assess the existing system and agree a safe, documented takeover plan.
How is custom IT solutions better than using a SaaS product?
Custom development is appropriate when standard products cannot support the process, integration or ownership model you need.
What types of clients do you work with?
We work with businesses, public institutions, associations and NGOs.
What happens after launch?
We agree the warranty and support scope and continue maintaining and improving the solution.
Let's talk
Which task should stop consuming your team’s time?
Tell us where work slows down, information gets lost or teams depend on repetitive manual steps. We will help you identify a practical first automation opportunity and the right way to validate it.